Being on hold

I had some issues on my account and calling it in turned into the biggest ordeal, lasting an hour. I was on hold, spoke with someone who had a very thick accent, and now I have to wait.

Being in a service oriented society has not meant better service. It has meant being on hold. There’s never the option to ask for a call back. Nobody will call back if the cell phone drops the call. I am sure you’ve got some good examples of poor service. It might be time for a new company to take over my account.

Current Struggle

Today’s rating is Positive.

Currently, I am struggling with relationships. I will text, email, facebook, or call a friend or family member. Sometimes, I don’t hear from that person very quickly. I would like it if people responded right away or at least the same day. I feel ignored when I don’t hear from people. That’s probably not how I should feel, since any logical person understands that we are all busy. At the same time, I also know that sending a quick message or text takes so little effort. I don’t understand why this is so hard for me and for my support group. I work hard to stay in touch because I know the importance of relationships. Is it really too hard for everyone else?

I probably don’t want to know the answer to that question.